Orders are usually prepared and handed to our shipping team within 1–3 business days after you place them (business days exclude weekends and public holidays).
During high-demand periods (sales, holidays), processing may take 3–7 business days.
When delivery timing starts
Estimated delivery windows start counting one business day after your order has left our warehouse.
Available shipping options
Free Shipping — Standard delivery within the stated timeframe.
Speedy Delivery — $5.99 — If we miss the promised delivery window, this shipping charge will be refunded.
Refunds for shipping
Shipping charges are non-refundable except when a paid Speedy or Lightning-Fast delivery commitment is not met; in those cases we will refund the shipping fee.
Shipping cost information
Final shipping charges are calculated and displayed at checkout — please review them before completing your purchase.
Changing shipping method or address
If you need to change the shipping method or delivery address, contact us immediately at support@thebooksempire.com. We can accommodate changes only if the order has not yet shipped. Include your order number and the requested change; we’ll confirm whether it’s possible.
Bulk orders (stores / organizations)
For bulk purchases, pricing, discounts and shipping details, contact our team at support@thebooksempire.com and we will assist you with a custom quote.
